Shipping

GENERAL FAQ
  • Please allow 24-48 hours processing time before your order ships. Additional time may be needed during the holidays and large promotional sales.
  • Transit time and cost is estimated based on the chosen service with an origin of Tulsa, Oklahoma. Please refer to the carrier's tracking number for the most accurate estimated delivery date and additional shipping information.
  • We offer shipping via FedEx or the U.S. Postal Service.
  • We do not ship to P.O. boxes.
  • We ship to all 50 states and U.S. territories. (See note below for international shipping.)
  • We are not responsible for errors or misinterpretations that may result from phone orders. It is the customers’ responsibility to check the order confirmation that is sent to the account’s email address to check for accuracy. Contact the office immediately via email or phone to correct any mistakes.
SHIPPING AND HANDLING
We ship via standard FedEx Ground Service or the U.S. Postal Service. To ensure timely delivery, orders may ship directly from our warehouse or one of our manufacturers and may be invoiced separately. Please allow additional days for shipments coming from our manufacturer's warehouse. Federal holidays and weekends do not count towards business days. Unless otherwise specified, all orders are shipped FOB shipping point. We do not ship COD.

Please refer to the carrier's tracking number for the most accurate estimated delivery date and additional shipping information.
SHIPPING RATES
With the exception of special promotions offered by aspecialtybox.com, shipping rates are calculated by shipping destination and factors which are determined by FedEx and the U.S. Postal Service.
INTERNATIONAL SHIPPING
Please note that all international shipping rates are calculated offline. Our customer service team will provide a shipping quote for approval before international orders are processed. Additional custom duties, taxes, and brokerage fees may apply and are the responsibility of the customer.

We also accept international orders for delivery to a U.S. address using a freight forwarder. If you are using a freight forwarder, you are responsible for all shipping arrangements directly with the freight forwarder. Please use the freight forwarder's U.S. address as the shipping address when placing your order.
All orders must be paid in U.S. dollars.
HOW TO PLACE AN ORDER
There are three ways to place an order.
  • Call our toll-free number (888-408-7269) and speak with one of our customer service representatives.
  • Fax a completed order form to (918)-249-2602 (link).
  • Visit our website and order online.

Please have payment information ready. All payments are in U.S. dollars. Credit card payments must be issued by a U.S. bank. 

Aspecialtybox.com does not endorse any shipping carrier and recommends that you research each provider to determine the most suitable for your needs. 
 

Shipping Time Map


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