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Home > Terms and Conditions
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- For the best in inventory selection, place orders by early September.
- Minimum order is one carton.
- Prices F.O.B. shipping point. No order shipped C.O.D.
- Applicable sales taxes will apply unless aspecialtybox.com has a sales tax exemption certificate on file from customer.
- Terms: Online orders require a valid major credit card. Past due balances are subject to a monthly service charge of 1.5% after 30 days. Past due accounts are subject to reevaluation, depending upon payment history.
- Mastercard/Visa, Amex accepted.
- All orders are subject to approval by aspecialtybox.com and orders shall be honored only upon stock availability.
- If an item is out of stock, aspecialtybox.com customer service department will contact you about possible substitutions.
- If you wish to cancel any order, please contact our customer service department 5 days before taking such action.
- aspecialtybox.com shall be excused for any delays in performance which result from labor disturbances and any cause beyond our control, which include acts of God or governmental intervention delays.
- Prices and specifications are subject to change without notice.
- All orders must conform to the carton packs for each item as stated in our catalog. No splitting cartons allowed.
- Shipping schedule may vary 3-5 working days prior to or after designated ship date.
- Customer is liable for all freight charges incurred with original order.
- All sales are final. However, merchandise may be returned for credit or replacement only upon issuance of an RMA (Return Merchandise Authorization) number and only if merchandise is defective or incorrect merchandise was shipped. Damaged merchandise is not defective merchandise. Consignee (customer) must file a claim directly with the freight company for damaged merchandise. For a RMA request, you must respond within 48 hours of receipt of merchandise and merchandise must be returned within 14 calendar days of RMA issuance. Contact an aspecialtybox.com customer service representative to obtain this number and more information.
- Any claims for shipment loss or damage must be made with the carrier. Liability for all goods damaged or lost in transit rests with the carrier. If your merchandise is damaged in transit, please refuse the shipment. In the event of damage, the consignee (customer) should file a claim directly with the freight company.
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